I supplied my PAC code and chose today to transfer over as it was the earliest available date, but nothing has happened? Old SIM with old provider still working, no texts or any updates on what’s actually happening. Can’t register for an account with ID mobile app as I can’t use my old number so I feel like I’m at a loss already and I haven’t even started using ID mobile. I paid to leave my old provider early to make sure there were zero problems in keeping my old number and now I’m worried. What are my next steps now?
Old number not transferred today on scheduled transfer date. What happens now?
Best answer by andewhite
I supplied my PAC code and chose today to transfer over as it was the earliest available date, but nothing has happened? Old SIM with old provider still working, no texts or any updates on what’s actually happening. Can’t register for an account with ID mobile app as I can’t use my old number so I feel like I’m at a loss already and I haven’t even started using ID mobile. I paid to leave my old provider early to make sure there were zero problems in keeping my old number and now I’m worried. What are my next steps now?
If your old service provider’s SIM is still working, then sounds like your switch hasn’t started.
Use the online iD Live Chat service to discuss your switching date
The agents work until 8pm on weekdays.
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