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Old number not transferring


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 Contributor
  • 1 reply

Have entered PAC code, transaction number (beginning with 4), surname and information is not being accepted. Can anyone help please

Best answer by Kash

Hi @rob99,

Welcome to the Community!

I hope your issue us resolved. If you require further assistance, please let us know.

 

Kash

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3 replies

Graham McKay
New
 Contributor
  • New
 Contributor
  • 1 reply
  • March 26, 2024

I had the same problem yesterday…. Went onto the chat and an agent sorted if for me very quickly


  • Author
  • New
 Contributor
  • 1 reply
  • March 26, 2024

OK, thank you for that. I’ve done the same and hopefully will be good to go from this Thursday


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • March 29, 2024

Hi @rob99,

Welcome to the Community!

I hope your issue us resolved. If you require further assistance, please let us know.

 

Kash