hi just bought an esim.
does anyone know how i can keep my old number but on the new esim please
Solved
old number on new esim please
Best answer by Lauren
Hi
To transfer over your mobile number to iD Mobile, you will need to submit a PAC code to us. You will be able to obtain a PAC code by texting ‘PAC’ to 65075 or by contacting your old network provider.
Once you have the PAC code, you’ll be able to submit this via the form below:
Let us know if you need any further assistance in this. We’d be happy to help.
-Lauren
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+22Hi there
You need the PAC from your previous provider first. Make sure you do this before anything else.
Then you could try contacting iD via live chat
https://www.idmobile.co.uk/live-chat
They use an iD Bot that operates 24/7, but I’d suggest you wait until the iD Humans are there. They are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.
Have your transaction number, it would have been sent to you, to hand and ask them to see if they can adjust the account to suit. If they can sort this out there might be a little delay in your number becoming active on iD.
Hope this helps
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+19Hi
To transfer over your mobile number to iD Mobile, you will need to submit a PAC code to us. You will be able to obtain a PAC code by texting ‘PAC’ to 65075 or by contacting your old network provider.
Once you have the PAC code, you’ll be able to submit this via the form below:
Let us know if you need any further assistance in this. We’d be happy to help.
-Lauren
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