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Question

order confirmation not received

  • August 5, 2023
  • 1 reply
  • 74 views

Andrew Martin
Community Member

Need to check an order 

Upgrade purchased other day not heard anything,just want to make sure order has been processed 

This topic has been closed for comments

1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 7, 2023

Hey @Andrew Martin,

Have you checked spam/junk folders?

Was this for an in-stock handset?

Has the app updated to show your new plan?

Mohammed