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Question

Order stuck on being processed.

  • September 22, 2023
  • 2 replies
  • 282 views
LiamC92
Community Member

As per the email stating, the order is being processed.

It says to get in contact after 24 hours if I've not had any more communication after that time period.

It's been about 26 hours and I've not had any further email. Is there anyone that could help me 

 

Thank you

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12408 replies
  • September 22, 2023

If you’ve got an iD order number @LiamC92, perhaps the iD sales team can assist you. 
Contact the team on 020 7139 1397, during normal office hours. 

Forum member (non-iD).
Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8408 replies
  • September 26, 2023

Hi @LiamC92 

 

I’d recommend the same above as @andewhite, please let us know if you haven’t already been in contact so we can get in touch here and take a look.

 

Tom

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