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Question

pac


Hannah Cornwall
Community Member

I have my pac code but when trying to enter it on the ID mobile app or website I'm getting a URL rejected page. 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12487 replies
  • December 21, 2023

Hey @Hannah Cornwall, the iD online Live Chat team should be able to help process your PAC if other options don’t work.

https://idmobile.co.uk/live-chat (via a popup window in your browser) 

The agents work until 8pm on weekdays.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • December 26, 2023

Hi @Hannah Cornwall 

 

Have you tried a different browser or device for the iD Mobile port form?

 

Tom