Hi just recently changed from Vodafone to ID mobile. I put my PAC number on my order online. I received my new sim yesterday but the number hasn’t changed, how long does it normally take? As I haven’t received an email or message about it.
thanks
Question
PAC code
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+26What date did you request for your number transfer
Assume you gave iD Mobile a date for switching, at the time you ordered your item/s online?
I’m pretty sure I put the Friday 3rd November. The day after I bought the sim
+26Is your old provider’s SIM card still active
In any event, I’d recommend using iD Live Chat service, and talking to iD customer service online about your switch to iD (from Vodafone) - the online iD agents work until 8pm on weekdays.
Begin chatting at https://idmobile.co.uk/live-chat (works via a popup window in your browser).
Type “talk to a person” to avoid the 24/7 chat-bot.
+24Hi
Welcome to the Community!
Just checking if you managed to get some assistance with this?
If you require further assistance, please get back to us and we can help.
Kash
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