Skip to main content

PAC Code not processed properly

  • March 18, 2024
  • 1 reply
  • 32 views

Ferg Keith
Community Member

Hi. The pac code provided when I switched to ID mobile was not processed properly and I'm still getting billed by my previous supplier. They need id mobile to reprocess this new pac code to resolve this and refund me.

The new pac is 

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • March 20, 2024

Hi @Ferg Keith,

Welcome to the Community!

You can process your number port via the link below:

https://switching.idmobile.co.uk/customerPortIn

If you have any issues with the port, please let us know.

 

Kash