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Pac Code not working

  • 27 October 2020
  • 1 reply
  • 24 views

Hello there, 

 

I am trying my old number from Vodafone to ID mobile. It looks like there may be an issue with the transaction number. I typed in the transaction number from my purchase with Carphone Warehouse, but it is not working. 

 

I would be grateful if someone could help me out so that I can transfer my number over. Potentially the transaction number is wrong, but if so what can I do to ensure that the number transfers over in time. 

 

Thank you.

Best answer by Ryan

Hi @Lawrence Speaight,

I am sorry to hear about this issue! We will send you a PM now to offer further support.

Ryan

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • October 30, 2020

Hi @Lawrence Speaight,

I am sorry to hear about this issue! We will send you a PM now to offer further support.

Ryan