Hello there,
I am trying my old number from Vodafone to ID mobile. It looks like there may be an issue with the transaction number. I typed in the transaction number from my purchase with Carphone Warehouse, but it is not working.
I would be grateful if someone could help me out so that I can transfer my number over. Potentially the transaction number is wrong, but if so what can I do to ensure that the number transfers over in time.
Thank you.