I have just processed a return within the returns window and requested a PAC during the online chat with Customer Services. The agent said they had requested the PAC and I would receive it within 30 minutes. It’s been over 90 minutes since then and the PAC has not come through. I’m quite concerned. I thought a PAC code should be received almost immediately.
PAC code within return period
Best answer by Tom
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
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We’ll see you there.
Tom
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