Skip to main content

pac number

  • January 12, 2024
  • 1 reply
  • 30 views

Sarah Benson
Community Member

Hi, when creating my order yesterday I uploaded a PAC code from Three. 
on my ID contract it says… 

Your selected switching date: As this is an in-store collection order, your number switch date
 

please can you confirm what this means? 
and when/what date my old contact number ending in 7998 will be working on this new handset as requested? 
 

Thanks 

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • January 13, 2024

Hi @Sarah Benson,

Welcome to the Community!

Did you select a specific date for the port to complete?

If you have collected/received your order and the port hasn’t completed, please let us know.


Kash