Port was supposed to be done on Nov 20 but I have still not received any update on its progress. I did receive confirmation that port would be done on Nov 20 but no update thereafter on its progress.
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+26Has your old provider’s SIM card stopped working
I’d recommend the iD live chat service, to talk with customer service online about your switch to iD
Start chatting at https://idmobile.co.uk/live-chat (works via a popup window in your browser).
Type “talk to a person” to avoid the 24/7 chat-bot.
+25Hi
Has your old network’s SIM card switched off?
Have you tried the iD Mobile SIM card since?
Please let us know so we can get in touch if support is still needed.
Tom
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