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Question

PAC transfer delay


PaulPendas
Community Member

How long does it take for a pac to port?

I sent this last Friday and still no data or ability to text or call. 

This topic has been closed for comments

Your old sim stop working.

Do you received any message from new sim providers.

When old sim stop working,  insert new sim.


PaulPendas
Community Member
  • Community Member
  • October 13, 2020

Thanks no no text from ID mobile even after submitting pac details


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • October 15, 2020
PaulPendas wrote:

How long does it take for a pac to port?

I sent this last Friday and still no data or ability to text or call. 

 

If you submitted it Friday, it will usually complete for Tuesday at the latest (depending on the time on Friday it was submitted).

Have you checked to see if both your old SIM card and new SIM card are not working?

What number is showing when you log into the iD app/account?

Try restarting also to see if this helps.

 

Mohammed