When i try change my password, it says my password cannot contain symbols, however, my new password does not, but my pre-given password has a symbol, and therefore i cannot change my password at all.
Solved
password change problem (app)
Best answer by andewhite
Are you having this issue with the iD app, at my.idmobile.co.uk (in a browser), or with both
This topic has been closed for replies.
+26Are you having this issue with the iD app, at my.idmobile.co.uk (in a browser), or with both
andewhite wrote:
Are you having this issue with the iD app, at my.idmobile.co.uk (in a browser), or with both
i just tried my browser, and it let me change it no problem, but the issue was on the app. Thanks anyway.
1 person likes this
+26Yeah
When i try click forgotten password it saying my details are wrong and aint able to change so im logged out
deleted my old app now new one won’t except my new password as iv forgotten my old password
I am having trouble with my password I
+19Hi
Have you registered for the iD account before? If you’re unsure, it may be worth trying to register.
If not, what error do you receive when trying to reset your password?
-Lauren
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.