Hi I've just changed my phone and I can't log into my account it just says I'm putting in the wrong details but I'm not please advise!!
Paul
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+24Hi
Welcome to the Community!
Have you registered for the new iD Mobile app?
If not you’ll need to sign up before you can log in.
Please let us know if you require further assistance and we would be happy to help.
Kash
Paul Stephens wrote:
Hi I've just changed my phone and I can't log into my account it just says I'm putting in the wrong details but I'm not please advise!!
Im having the same problem!
Thanks for getting in touch with us here on the community.
Can you please confirm if you have downloaded the new app?
If yes, can you please check if you are able to login via a browser?
Thanks,
Nat
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