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pay as you go to pay monthly


Hi,

I came to know from ID customer that I can’t switch from Pay as you go to pay monthly plan.

But I can join as a new customer with pay monthly plan with new number.

But I want only one number, which is currently am using with pay as you go.

Can somebody please let me know, is it possible to use the PAC code and change my number on new pay monthly plan within ID?

Best answer by Gregor

Hi @Santu

Unfortunately I don't have good news for you. There's no way to upgrade from PAYG Sim to pay monthly also PAC code won't work within the same network. You would need to order new SIM and use new number.

Hopefully @Ryan or @Mohammed will be able to help you more here.
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3 replies

Gregor
Helpful
 Contributor
  • Helpful
 Contributor
  • 1061 replies
  • Answer
  • January 2, 2019
Hi @Santu

Unfortunately I don't have good news for you. There's no way to upgrade from PAYG Sim to pay monthly also PAC code won't work within the same network. You would need to order new SIM and use new number.

Hopefully @Ryan or @Mohammed will be able to help you more here.

  • Author
  • Community Member
  • 0 replies
  • January 2, 2019
Thank you Hikari

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • January 3, 2019
Hi @Santu,

I'm afraid that @Hikari is correct with what he has said, sorry!

Ryan