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PAYG sim has arrived how do I send PAC code


PAYG go sim card has just arrived  have done nothing yet but how do I send my PAC code

Best answer by andewhite

Hey @colinmacdonald, with an iD PAYG SIM card you don’t have any contract with iD Mobile. 

If stop using your iD PAYG SIM card, or no longer need it, your iD SIM is automatically disconnected after 4 months of no chargeable service / activity.

For PAYG, iD recommend destroying the SIM card, and not returning the SIM card to iD, when you no longer want to use iD Mobile services.

 

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8 replies

andewhite
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  • August 11, 2023

Hey @colinmacdonald, I think you can do this online at https://switching.idmobile.co.uk/
🤞


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • August 13, 2023

Hi @colinmacdonald,

Welcome to the Community!

Please let us know if you require any assistance with the number port.

 

Kash


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  • Community Member
  • 0 replies
  • August 13, 2023

hello there I have a number of questions plus I am disabled and dont like doing too much on line I get confused ..I got my sim card PAYG switching from vodafone, I got my PAC, trans number, my existing number and Id number. but I was sent a pin on the iD number should I put the iD sim in my phone, will i lose my vodafone if I put your sim in now?


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 14, 2023

Hey @colinmacdonald,

If I understand you are trying to register?

You won’t lose your Vodafone number putting the iD SIM in right now.

If you have submitted your request to keep your number already, whatever date you selected for the switch is the date it completes.

 

If you want, you can just wait till this date before you register for peace of mind.

The SIM card is active anyway as it was activated when we sent it out.

 

Mohammed

 


  • Author
  • Community Member
  • 0 replies
  • August 14, 2023

how do I cancel the PAYG and any contract I have


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  • 0 replies
  • August 14, 2023

if my PAYG sim runs out of credit does that end my account


andewhite
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  • August 14, 2023

Hey @colinmacdonald, with an iD PAYG SIM card you don’t have any contract with iD Mobile. 

If stop using your iD PAYG SIM card, or no longer need it, your iD SIM is automatically disconnected after 4 months of no chargeable service / activity.

For PAYG, iD recommend destroying the SIM card, and not returning the SIM card to iD, when you no longer want to use iD Mobile services.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • August 15, 2023

Hi @colinmacdonald 

 

I’d recommend the above from @andewhite here.

 

Tom