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payment taken twice

  • September 13, 2023
  • 1 reply
  • 34 views

Daryl OReilly
Community Member

Payment of my bill this month has been taken twice. I need the money returned to my bank account as soon as possible. 

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 15, 2023

Hi @Daryl OReilly ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash