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Phone number not showing against my SIM, although it appears to have been ported at least 6 hours ago

  • May 21, 2024
  • 1 reply
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I provide the PAC and previous duly terminated their connection this morning.  A while later I was able to use the new ID sim and a couple of people  were able to phone me, so I though all was well.  However, my wife has been unable to get through and I do not know whether this applies to others.  Sim manager shows the iD sim but there are two lines below the Sim Name  - unknown and unknown number.  Why is my phone number not visible?

Best answer by Tom

Hi @PaulHal 

 

Are you able to call out to your wife?

 

What network are they on?

 

Are other users of this network able to reach you?

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • May 23, 2024

Hi @PaulHal 

 

Are you able to call out to your wife?

 

What network are they on?

 

Are other users of this network able to reach you?

 

Tom