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phone upgrade

  • October 20, 2023
  • 1 reply
  • 25 views

kat73
Community Member

I have upgraded my contract, however I wanted to continue with previous contract (SIM contract only) and have the new contract as a second phone. I have received the phone but does not a SIM card. How can I have a second SIM from this new contract?

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 21, 2023

Hi @kat73,

Welcome to the Community!

You have advised that you upgraded but also that you have a new contract.

If you selected the upgraded your current contract to a handset one you can continue to use your old SIM.

If you purchased a new additional contract and it arrived without a SIM, you can collect a replacement SIM card from your local Curry’s store.

 

Kash