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Question

Poor network coverage

J
Community Member

My network coverage suddenly went down a couple of weeks ago. I'd hoped it would improve by itself but it's not. All my devices are showing - 110dB. My eV charger can no longer find a signal. Help! I'm at OL16.

 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12442 replies
    • November 1, 2023

    Perhaps there’s a network fault in your area @John Caldecott. 
    Check for faults at https://www.three.co.uk/support/network_and_coverage/network_support.

    Forum member (non-iD).
    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8434 replies
    • November 3, 2023

    Hi @John Caldecott 

     

    I’m sorry to hear this, please could you provide the full postcode for the area you’ve had issues in?

     

    Where are your devices showing -110dB?

     

    Do you hotspot your EV charger to your iD Mobile device?

     

    Tom

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