Just signed up with ID last week but cannot get a phone signal (data seems ok). Live in Didcot, OX116AR, so not rural. I used eSIM and now have a primary and personal number….wondering if there’s an issue here?
Solved
Poor phone signal
Best answer by Kash
Hi
Welcome to the Community!
There is, at times, heavy usage in this local area. As a result, you may experience varying data speeds depending on how many customers are connecting to our network via your closest mast.
We’re always working to improve our network and aim to provide the best experience possible.
How long has the issue been ongoing?
Kash
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