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Question

Poor signal L23


Emma Mackellar
New
 Contributor

I've had very poor signal and people cannot hear me on the phone for the past to

two weeks in L23 0SU.

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • October 16, 2023

Hi @Emma Mackellar,

Welcome to the Community!

I can’t see any issues in the area.

Please can you advise if you have tested the SIM in a different handset?

If you have the same issue, it may be worth collecting a replacement SIM from your local Curry’s store.

 

Kash


Emma Mackellar
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • October 17, 2023

Thanks, I've sorted a new sim to be delivered because I tried this one in 3 different phones all different types and same issue. 

Thanks


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • October 18, 2023

Hi @Emma Mackellar,

Hopefully the SIM should resolve the issue.

If there are any issues with the new SIM, please let us know here and we can help.

 

Kash