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porting

  • September 18, 2023
  • 2 replies
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Stephen Hawkes
Community Member

I filled out the porting form a couple of days ago but only put the sim in my phone today. I have not received a text saying that the porting is underway. How can I be sure it is actually happening?

Best answer by andewhite

You’ll usually know when the number transfer is underway, because your old provider’s SIM card will become inactive on your scheduled transfer date.

Switching doesn’t happen immediately, and several hours may elapse before the number you want to keep works properly with your iD SIM card @Stephen Hawkes.

  

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2 replies

andewhite
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  • Platinum 
Contributor
  • 12347 replies
  • Answer
  • September 18, 2023

You’ll usually know when the number transfer is underway, because your old provider’s SIM card will become inactive on your scheduled transfer date.

Switching doesn’t happen immediately, and several hours may elapse before the number you want to keep works properly with your iD SIM card @Stephen Hawkes.

  


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 20, 2023

Hi @Stephen Hawkes,

Welcome to the Community!

I hope that the information that @andewhite provided helps.

If you require further assistance, please let us know.

 

Kash