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Question

Previous number not transferring


When switching to ID I have provided the correct PAC code to transfer my previous number and I have been waited over a week since the date my number was supposed to be transferred. Has there been a problem with transferring my previous number? 

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3 replies

  • New
 Contributor
  • 1 reply
  • October 10, 2023

I have the same problem. I entered my pac on Saturday or Sunday and haven’t been changed to a new number yet. V annoying !!


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12459 replies
  • October 11, 2023
SolomonHann wrote:

I have the same problem. I entered my pac on Saturday or Sunday and haven’t been changed to a new number yet. V annoying !!

Number transfers take place between 8am - 10pm on the transfer date, according to the information iD publish online; so your transfer may not be completed until 10pm today @SolomonHann


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 16, 2023

Hi @SolomonHann @Aaronc,

Welcome to the Community!

We hope that the port has completed since your posts.

If your port still hasn’t taken place, please let us know and we can PM you.

 

Kash