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Question

Problem with accessing online account

  • December 1, 2023
  • 1 reply
  • 28 views
M
Community Member

I cannot access online account or upload app or contact with any support.

I am on monthly contract. I lost my phone. I need to disable sim card and order new one. 

 

thanks

maja

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @maja_e80,

Welcome to the Community!

I’m aware that we experienced an outage which has since been fixed.

Have you been able to contact anyone or report the handset lost via your account?

 

Kash

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