Ongoing issue for 4+ weeks. Full 5 bars connection on 4G but there is no data until walking about 1 kilometre away/ changing cell sites
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+26Looks like there’s a network issue at that location
I’ve had this network status for 12+ months in my area.
+24Hi
Welcome to the Community!
Is the postcode your home address?
If so we can note your account and escalate this to the team to see if they have further information on an estimated time for a fix.
Kash
Mines awful too around london
+24Hi
I can see that you have posted on another thread.
Please feel free to get back to us there and we will assist you further.
Kash
Hi
have contacted customer support number of times and not very helpful, Ofcourse as I researched online I found out this is a big problem especially in London with id mobile network not having any working data in most postcode areas.
I cancelled my contract & going back to Vodafone.
+24Hi
Not to worry.
Do you have examples of postcodes where you are having issues?
Sometimes in busy areas the mast can be congested which may slow down data speeds etc.
Kash
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