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Problem with eSIM

  • September 9, 2024
  • 1 reply
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W
Community Member

I have pre ordered a Google Pixel 9 Pro and chose to have an eSIM. I have been sent the eSIM but my current phone is not compatible and I've not had, and don't know when I'll be getting my new phone....

Best answer by Tom

Hi @WilkoUK 

 

Is your previous physical SIM no longer working?

 

It may be best to grab a replacement SIM card from Currys and activate it here.

 

Tom

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
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    • Answer
    • September 11, 2024

    Hi @WilkoUK 

     

    Is your previous physical SIM no longer working?

     

    It may be best to grab a replacement SIM card from Currys and activate it here.

     

    Tom

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