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Problem with eSIM

  • September 9, 2024
  • 1 reply
  • 30 views

I have pre ordered a Google Pixel 9 Pro and chose to have an eSIM. I have been sent the eSIM but my current phone is not compatible and I've not had, and don't know when I'll be getting my new phone....

Best answer by Tom B

Hi @WilkoUK 

 

Is your previous physical SIM no longer working?

 

It may be best to grab a replacement SIM card from Currys and activate it here.

 

Tom

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Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • September 11, 2024

Hi @WilkoUK 

 

Is your previous physical SIM no longer working?

 

It may be best to grab a replacement SIM card from Currys and activate it here.

 

Tom