I have a Galaxy Samsung and I have bought an ESim card for a 15 day visit to Canada. I am following the instructions for loading but I have encountered problems.
It may be an issue with my ID Mobile SIM card.
These are the instructions:
“Step 1: Add an eSIM from your device’s Settings.
Navigate to { Settings } > { Connections } > { SIM card manager }.
Step 2: Choose { Add mobile plan } to install the eSIM.
Select { Add mobile plan } > Tap { Scan carrier QR code }.
Step 3: Install eSIM using the QR code or manual installation.
Scan the QR code or manually input your eSIM details found in the email.
Ensure a strong Wi-Fi connection for successful eSIM activation.
Step 4: Wait for eSIM activation to complete.
Your eSIM will connect to the network; this may take several minutes.”
I can find ‘SIM manager,’ not ‘SIM card manager’. Once there, I cannot find ‘Add mobile plan’ and cannot proceed.
Is my phone locked to ID Mobile SIM? If so, how can I unlock it?
