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Proof of purchase needed


  • New
 Contributor
  • 1 reply

I need copy of proof of purchase to claim free gift and lost the one that came with phone

 

 

Best answer by Tom

Hi @sani27 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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7 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • February 2, 2024

Hi @sani27 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • New
 Contributor
  • 1 reply
  • June 11, 2024

Also needing Proof of Purchase/Upgrade to claim free gift


  • New
 Contributor
  • 1 reply
  • June 14, 2024

Also require proof of purchase to claim free gift 


  • New
 Contributor
  • 1 reply
  • June 18, 2024

Needing proof of purchase for free gift


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4228 replies
  • June 20, 2024

Hey there @Sb06mr, @gemht23, @Barneybear21, thank you for reaching out. Unfortunately, we’re slightly behind in terms of our Community responses at the moment due to volume we’re receiving. Therefore, as the claiming is time-sensitive, I’d recommend that you all contact our live-chat ASAP to get this sorted:

 

https://www.idmobile.co.uk/live-chat

 

https://www.idmobile.co.uk/claim-your-offer

 

Thank you,

Tyler


Kathy Blackmore
New
 Contributor

Please can I get some prof of purchase.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • August 5, 2024

Hi @Kathy Blackmore 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom