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re:esim

  • October 3, 2024
  • 1 reply
  • 17 views
Max Wilson
Community Member

Hi,

my sim stopped working so I downloaded the eSIM onto my old phone as new phone wasn’t here - now I have my new phone but it has no sim and can’t transfer eSIM please help

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    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • October 7, 2024

    Hi @Max Wilson 

     

    Unfortunately it isn’t possible to transfer an iD Mobile SIM from one device to another, it may be worth looking into a replacement eSIM.

     

     

    Tom

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