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Question

Received new phone and sim but says NO SIM

  • September 2, 2023
  • 1 reply
  • 29 views

Sim not working in new phone. Have just started new contract. Says NO SIM

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 4, 2023

Hi @haw230788,

Welcome to the Community!

We are sorry to hear that the SIM isn’t working.

Are you able to test the SIM in a different handset to see if it works?

If the SIM doesn’t work you can collect a replacement for free from your local Curry’s store.

If you prefer for one to be sent in the post, please let us know here and we can PM you.

 

Kash