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Question

Refer a friend not working


We’ve setup another contract in our household (within the terms and conditions), but we can’t submit our new account number to take advantage of the refer a friend scheme. Is there any support available. 

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • August 15, 2023

Hi @PrettyPurple 

 

Could you let us know a little more about what the issue is with submitting your account number?

 

Has the referred person had the email and having issues entering it there or has the email not been received?

 

Tom


  • Author
  • New
 Contributor
  • 3 replies
  • September 20, 2023

Sorry for not responding sooner. I utilised the live chat a few days later and they confirmed it was arranged. I appreciate the message

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 25, 2023

Hi @PrettyPurple,

Not to worry.

If you require further assistance in the future, please let us know.

 

Kash