Received my congratulations email for refer a friend and completed all the steps but still not received a voucher.
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+24Hi
Welcome to the Community!
How long has it been since you got the email?
After the Friend has purchased a qualifying plan, both the Referrer and the Referred Friend will receive the eligible gift voucher by email within 90 days of the Referred Friend submitting their account number on Buyapowa portal.
Kash
Hi,
I was the friend. I had an email 1st sept saying congratulations we'll send you another email when your reward is ready to claim.
+25
Okay, it can take up to 90 days from that email for the voucher(s) to be sent, please allow through 30/11/23 for it to arrive, if you have nothing by that stage, please let us know so we can get in touch and take a look.
Tom
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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