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referal voucher not received


I referred  a friend on the 13 Dec , he has made 2 payments , and 90 days has passed , but still haven't received any news of the voucher . How can I chase it please ?

 

I have read all terms etc and I should receive an it.

Can someone help out please 

Best answer by Kash

Hi @Lorna Nicol-Salusbury,

Welcome to the Community!

Can you advise when you processed your referral?

Did you follow all the terms of the promotion?

 

Kash

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5 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • March 18, 2024

Hi @Iainstr,

Welcome to the Community!

Just checking if you received the congratulations email?

Have you checked your junk and spam folder for any updates?

 

Kash


Lorna Nicol-Salusbury
New
 Contributor

neither I or my friend have received our referal reward. I have checked all junk mail etc


Lorna Nicol-Salusbury
New
 Contributor

no as I said I have not received any email 


Lorna Nicol-Salusbury
New
 Contributor

please send / resend to myself and Mr Cocker


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • Answer
  • April 25, 2024

Hi @Lorna Nicol-Salusbury,

Welcome to the Community!

Can you advise when you processed your referral?

Did you follow all the terms of the promotion?

 

Kash