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refund

S
Community Member

I paid for the phone today by card and ID charged my account twice. I want a refund

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12487 replies
  • January 11, 2024

Have you tried calling the iD sales team, on 020 7139 1397, @Sandy 2014?
🤞 

Forum member (non-iD).
Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8484 replies
  • January 12, 2024

Hi @Sandy 2014 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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