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Question

refused contract

  • August 24, 2023
  • 1 reply
  • 37 views

Why am I constantly being refused a contract for my wife 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • August 28, 2023

Hi @Sean.goldsmith,

Welcome to the Community!

Did you receive an email with an update for the reason of the cancellation?

In most cases it would be a credit check failure or a internal security check failure.

We can’t advise without looking into the order, however if you have failed the credit check you can try again after 90 days.

 

Kash