Hi All, if I switch my ID mobile plan will any data rollover from the old plan be applied to the new one? Is this dependant in any way on the timing of the switch? Thanks
Solved
rollover on switching plan
Best answer by Kash M
Hi
Welcome to the Community!
Sorry, you can't roll over unused data from the billing period when you changed plans. Instead, your Data Rollover will re-start at the beginning of your new plan.
You won’t have any data rollover until the second month of your new plan.
Kash
This topic has been closed for replies.
+24Hi
Welcome to the Community!
Sorry, you can't roll over unused data from the billing period when you changed plans. Instead, your Data Rollover will re-start at the beginning of your new plan.
You won’t have any data rollover until the second month of your new plan.
Kash
This has happened to me. Where is this stated in the upgrade process? It feels very harsh that customers who stay with ID instead of move networks get penalised and lose their existing rollover
+19nrthrnmnky wrote:
This has happened to me. Where is this stated in the upgrade process? It feels very harsh that customers who stay with ID instead of move networks get penalised and lose their existing rollover
Hi
-Lauren
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