hi has anyone got a fix for s24 ultra wifi calling is turned on with logo lit up but the calls keeps dropping out as if no reception .
phone bought direct from currys
Solved
s24 ultra shocking wifi calling
Best answer by andewhite
Okay
Anyway, the following forum topic might be helpful in this situation.
This topic has been closed for replies.
+26What have Currys advised,
Have you selected the Wi-Fi Calling preferred option in the Settings app on your new Galaxy handset,
If Wi-Fi Calling isn’t preferred, your handset may constantly switch between trying to use iD mobile network, and the iD WiFi Calling service. Switching between the two will often cause the call to drop.
hi I don't see a wifi call preferred only on or off .
Why would I contact currys the handset is fine
+26Okay
Anyway, the following forum topic might be helpful in this situation.
hi the problem is it doesn't seem to like turning wifi calling on so I call with very week signal when wifi calling should be switching and unfortunately I do not have the option to prioritise wifi called like on other networks
+26
Okay
Unfortunately, unlike EE, iD Mobile don’t provide a Wi-Fi Calling preferred option in the settings on Galaxy handsets.
Forum member (non-iD).
1 person likes this
+24Hi
Welcome to the Community!
Sorry if I missed it but have you tested the Wi-Fi calling using a different Wi-Fi network.
If the option isn’t available for preferred Wi-Fi you would be able to change it.
Kash
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.