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scam….?

  • September 20, 2023
  • 5 replies
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bryandun
Community Member

I keep getting calls from random numbers saying I have called them when I haven’t .. this has happened about 8 times in the last 6 weeks ( twice today)…. I think someone is using my number for some reason ( phishing, scamming or something) . What can I do about this…..?

Best answer by WelshPaul

Your number has been spoofed! There is nothing you can do. It’s not a scam, your number hasn’t been cloned and you are not being charged for any such calls.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/phone-spoof-scam

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5 replies

WelshPaul
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  • 2858 replies
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  • September 20, 2023

Your number has been spoofed! There is nothing you can do. It’s not a scam, your number hasn’t been cloned and you are not being charged for any such calls.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/phone-spoof-scam


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • September 25, 2023

Hi @bryandun,

Welcome to the Community!

If you  require further assistance, please let us know and we would be happy to help.

 

Kash


Katie White
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  • 1 reply
  • November 17, 2023

How can I talk to someone. 


andewhite
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  • November 17, 2023
Katie White wrote:

How can I talk to someone. 

Unfortunately you can only chat online with iD customer service @Katie White.

Use Live Chat at https://idmobile.co.uk/live-chat (via a popup window in a browser).
Alternatively, send a private message using Facebook Messenger, or a DM using X (formerly Twitter).

The iD agents work until 8pm on weekdays (6pm at weekends).

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • November 18, 2023

Hi @Katie White,

Welcome to the Community!

Just checking if you got through to somebody.

If you still need some assistance we can help here via PM.

 

Kash