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Question

service failure

  • October 17, 2019
  • 6 replies
  • 499 views

I have no data haven't since I've been up this morning anyone else having the same problem and know how long it will be? I need it for work

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6 replies

  • New
 Contributor
  • 4 replies
  • October 17, 2019

Hi on the news it says 3 network is down since last night id use 3s network. There is no information about it and they've switched off the websites. 


  • Community Member
  • 0 replies
  • October 17, 2019

yes me too!!!!!!! This morning no data available. 


  • Community Member
  • 0 replies
  • October 17, 2019

had such a problem. wasnt prepared at all, couldnt buy a buy a ticket for the bus either because its all through my data such a pain getting out and about without data. omy gosh 


iD Mobile
iD Mobile Employee
  • 52 replies
  • October 17, 2019

Hi @Emz28 @Westiekev @aimzbanana 

We are aware of some issues affecting the network and we’re currently working with our network partners to resolve this as soon as possible.

We’re sorry for any inconvenience this causes you.

Thanks,

The iD Team


KerryO
Community Member
  • Community Member
  • 0 replies
  • October 17, 2019

I’ve had no service all day at all, no calls, texts internet !! Such an inconvenience. Still down now. 


Phil H
iD Mobile Employee
  • iD Mobile Employee
  • 411 replies
  • October 18, 2019

Hi @KerryO 

Restarting your phone should have sorted everything out now but do let us know if you’re still having any issue.

-Phil