Trying to set up my ESIM. I’ve had the QR code and when I try to enter the details given it comes up saying ‘this code is no longer valid’ ?

Trying to set up my ESIM. I’ve had the QR code and when I try to enter the details given it comes up saying ‘this code is no longer valid’ ?
Best answer by WelshPaul
So do what it instructs you to do and contact customer services. Link below:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.