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Bilal Khan
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Hello i need a replacement sim as soon as possible i need your help pm me someone please 

Best answer by andewhite

Bilal Khan wrote:

They said we have to message here and ask for a replacement sim 

Currys might’ve got that wrong @Bilal Khan
If you’re happy to wait for a week or two before your replacement SIM arrives, wait here. 

 

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Geluk
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  • January 9, 2024

Why not pick up at a local CURRYS.?


Bilal Khan
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  • January 9, 2024

They said we have to message here and ask for a replacement sim 


andewhite
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  • January 9, 2024
Bilal Khan wrote:

They said we have to message here and ask for a replacement sim 

Currys might’ve got that wrong @Bilal Khan
If you’re happy to wait for a week or two before your replacement SIM arrives, wait here. 

 


Bilal Khan
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  • January 9, 2024

I dont mind waiting but could you private message me so then i can tell you what my number is which i want a replacement sim on

 


andewhite
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  • January 9, 2024

Hey @Bilal Khan, I’m not from iD Mobile. 

Anyway, iD Mobile do not send activated replacement SIM cards. You need to activate your replacement card before it can be used @Bilal Khan. When you do, your mobile number will be used with the replacement SIM card.  

Just hang on here @Bilal Khan - iD might send you a PM in a day or two. 


Tom
iD Mobile Employee
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  • January 10, 2024

Hi @Bilal Khan 

 

It’s strange that Currys weren’t able to offer a replacement SIM card, all Currys stores should be able to do this.

 

Your iD Mobile number should be visible in an email we’ve sent you about your order, do you see it here?

 

If not, let us know so we can get in touch.

 

Tom


Bilal Khan
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  • January 10, 2024

I do not see it please send out a replacement sim

 


Tom
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  • January 11, 2024

Hi @Bilal Khan 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom