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Question

SIM arrival


I have ordered a SIM only deal, it looks all set up I including billing however it has not arrived. When will it arrive please?

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2 replies

andewhite
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Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • August 7, 2023

iD say it takes 3-5 working days for a SIM card to be delivered, from the date of dispatch @Roddy McEwan.

The date of dispatch is usually the same date as your order COMPLETE email from iD. 
If more than 5 working days since dispatch, your SIM may have been lost in-transit @Roddy McEwan. In this situation the below forum article might help.

 


  • Author
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  • 0 replies
  • August 7, 2023

Thanks Andewhite, much appreciated. Should arrive tomorrow or Wednesday then.