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Sim Card

  • June 10, 2024
  • 1 reply
  • 23 views

Richard May
New
 Contributor

I ordered a SIM card for my wife on the 29th May 2024 still hasn’t been delivered  (10th June) and I can’t find a way of checking if it has been sent? and appears to be no way to speak to anybody at ID mobile and Chat bot is rubbish

 

Best answer by Kash M

Hi @Richard May,

Welcome to the Community!

It’s likely that the SIM has been lost and a new one will need to be sent.

I would advise contacting our Live Chat Team on https://www.idmobile.co.uk/live-chat

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • June 23, 2024

Hi @Richard May,

Welcome to the Community!

It’s likely that the SIM has been lost and a new one will need to be sent.

I would advise contacting our Live Chat Team on https://www.idmobile.co.uk/live-chat

 

Kash