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Question

Sim Card Not Arrived for 2 weeks

  • September 21, 2023
  • 3 replies
  • 14 views
G
New
 Contributor

Hi,

 

I ordered a sim only contract on 07/09/23 and the sim has not arrived.

 

Account number: 

Order reference: 

 

Please could you send a new one?

 

Thanks,

Gwen

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3 replies

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • September 25, 2023

Hi @Gwenlliant,

Welcome to the Community!

We can either get a SIM sent out in the post or you can collect one from your local Curry’s store.

If you haven’t already got one, please let us know if you would like one sent out.

 

Kash

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G
1 person likes this
  • G
    Gwenlliant
G
New
 Contributor
  • Gwenlliant
  • Author
  • New
 Contributor
  • 2 replies
  • September 28, 2023

Thanks I believe a new one has been sent so will see if it arrives

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8408 replies
  • September 29, 2023

Hi @Gwenlliant 

 

No worries, let us know if you need anything else.

 

Tom

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