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sim has not arrived and my other network has already stopped ifs service


Irfan Haider
Community Member

Hi my sim has not arrived yet and my other network has already stopped all its service as I gave pac code to ID mobile 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12461 replies
  • December 5, 2023

If you need an iD SIM quickly, it might be faster to pick-up a replacement iD SIM card from your nearest Currys store @Irfan Haider

iD Mobile send their SIM cards via Royal Mail and on their website advise allowing 2-3 business days for delivery (from the date of dispatch). 

  


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • December 6, 2023

Hi @Irfan Haider 

 

I’m sorry to hear this, what date did you place your order?

 

SIM only orders are delivered by Royal Mail and arrive within 3-5 working days.

 

Tom