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SIM not recognised

  • March 14, 2024
  • 1 reply
  • 54 views

Norma Mcg
Community Member

Hi, my new sim is not recognised on my phone 

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • March 18, 2024

Hi @Norma Mcg,

Welcome to the Community!

Have you tested the SIM in a different handset to see if that works?

Is your handset definitely unlocked to all UK networks?

We can get a new SIM sent out if required or you can collect one from your local Curry’s store.

 

Kash