Left O2 at the end of July. ID mobile sent me a SIM card and I've not been able to use my phone since as it states "Invalid SIM card. Network locked SIM card inserted" on my device. It works in my husbands phone. So frustrating trying to speak to someone at ID Mobile and I just feel like returning back to O2. Feel like nobody is answering what's going on with this SIM card. Can anybody help?
Solved
SIM not working on my device
Best answer by andewhite
Okay
To get this handset unlocked, you’d need to contact the mobile network that first provided the handset. They should be able to assist with unlocking the handset.
Unfortunately, the iD community isn’t for real time live chat, and iD support staff read user posts in this forum once a day, sometimes less frequently..
This topic has been closed for comments
+26Okay
To get this handset unlocked, you’d need to contact the mobile network that first provided the handset. They should be able to assist with unlocking the handset.
Unfortunately, the iD community isn’t for real time live chat, and iD support staff read user posts in this forum once a day, sometimes less frequently..
i need new sim and live chat is not working, what i need to do then?
+26saldn87 wrote:
i need new sim and live chat is not working, what i need to do then?
You could go to Currys and pick-up a new iD SIM in-store
Forum member (non-iD).
1 person likes this
+25Hi
As
Tom
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
+25Hi
Please could you let us know more about your issue?
Has your iD Mobile SIM card worked in the past?
Has anything changed since it stopped working?
Are bills paid and up to date?
Tom
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